Glenn’s latest Forrester report, dated 30-Jun-2008:
is available on the Forrester web site. This report is for Forrester clients only. Its distribution is restricted by the terms of Forrester Research client agreements.
Management tool integration has long been the bane of IT Operations organizations. Getting one tool to communicate with another has always been difficult because there are far too many incompatible data definitions that are used to integrate data from one tool to another. Each vendor has its own data model and various APIs to exchange data. Standards appeared in various forms from such bodies at the DMTF and OASIS as an attempt to address this issue. Despite their clarity and noble ambitions, adoption has proven lackluster.