I recently posted a new article to the Forrester Research blog for Infrastructure and Operations Professionals entitled:
Configuresoft Nicely Fills an EMC Gap
EMC has been slowly building a formidable portfolio of configuration and change management offerings. This is a notable step in that journey because it fills the final major gap in that portfolio.
I just posted a new article to the Forrester Research blog for Infrastructure and Operations Professionals entitled:
There has been extensive debate about this point because many CMDBs have failed and tainted the potential for the CMDB to truly realize its potential. I wrote this to help clarify what is real and what is not. In short, the CMDB is possible, but only if we follow the newer architectural and process models of ITIL v3’s CMS instead of the old notion of a monolithic CMDB.
The monolithic model is almost guaranteed to fail. The CMS can act as a catalyst to help transform your entire IT organization, but only if you do it right!
Gee, has it been that long since I last posted on The Service Management Soapbox?
The CMDB Imperative has been selling on the streets for about three weeks and it seems to be selling well! Carlos and I are unable to get any real numbers yet, but we watch our Amazon ranking to get some idea how it’s doing. I’ve seen it as high as #48,000 or so, which is pretty good given the millions of titles they sell! It fluctuates alot, dropping to about 200,000 and then surging again.
If you’ve read the book yet, please give us a review on Amazon or your other favorite book seller site! Thank you to all of our readers! We certainly do appreciate your support!
– Glenn –
Along with my coauthor, Carlos Casanova, I am happy to announce that the formal writing phase of the book is complete! We only have the final editing steps and a few other odds and ends to polish up before it goes to print. The title is:
The CMDB Imperative
How to realize the dream and avoid the nightmares
The CMDB Imperative is expected to be available in late January or early February of 2009. It is already showing up on Amazon. We will keep everyone posted as we get closer to the official release.
Glenn’s latest Forrester report, dated 30-Jun-2008:
is available on the Forrester web site. This report is for Forrester clients only. Its distribution is restricted by the terms of Forrester Research client agreements.
Glenn posted a new Forrester blog entry on 27-Jun-2008, highlighting the human elements of the CMDB:
This blog posting is visible to anyone, but bound by Forrester Research copyright protections.
Hi everyone,
It’s been far too long since I posted something here. I’ve been busy starting the next chapter in my life. I am proud to announce that as of May 5, 2008, I am a Senior Analyst at Forrester Research!
Management tool integration has long been the bane of IT Operations organizations. Getting one tool to communicate with another has always been difficult because there are far too many incompatible data definitions that are used to integrate data from one tool to another. Each vendor has its own data model and various APIs to exchange data. Standards appeared in various forms from such bodies at the DMTF and OASIS as an attempt to address this issue. Despite their clarity and noble ambitions, adoption has proven lackluster.
As many of you now know, I have resigned my marketing position at EMC. I am still a big fan of EMC’s management technology, having played a major role in its evolution and the expansion of EMC’s ITSM market presence. My affinity for Smarts, a company EMC acquired in early 2005, is what compelled me to join EMC a bit later in 2005. Since then, we’ve grown the business significantly, acquiring nLayers and Voyence in the process. The future remains bright for EMC as a credible challenger to the “Big Four” (HP, IBM, CA, BMC) in the management market. Despite all of this wonderful progress, it was time for me to move on. I wish my delightful and brilliant EMC colleagues nothing but the best as they continue to build the future EMC powerhouse.
As many of you have heard by now, EMC acquired Voyence last week. Voyence is a leader in the network compliance, configuration and change management market. I’ve been a long-time fan of Voyence, so I’m delighted to have them in the EMC family now.
I promise this blog will not become a podium for EMC marketing, but occasionally EMC will do something worthy of commentary here. The Voyence acquisition is one of these events. Not only is it an important step for both EMC and Voyence, it is also a notable step in the relentless (and necessary) consolidation in our market.