Is a CMDB even possible?
Monday, April 6th, 2009I just posted a new article to the Forrester Research blog for Infrastructure and Operations Professionals entitled:
There has been extensive debate about this point because many CMDBs have failed and tainted the potential for the CMDB to truly realize its potential. I wrote this to help clarify what is real and what is not. In short, the CMDB is possible, but only if we follow the newer architectural and process models of ITIL v3’s CMS instead of the old notion of a monolithic CMDB.
The monolithic model is almost guaranteed to fail. The CMS can act as a catalyst to help transform your entire IT organization, but only if you do it right!