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	<title>Comments on: Don’t buy management tools for exoneration</title>
	<link>http://itsm.glennodonnell.com/2008/09/19/don%e2%80%99t-buy-management-tools-for-exoneration/</link>
	<description>Glenn O'Donnell's IT Service Management Blog</description>
	<pubDate>Sat, 31 Jul 2010 17:49:19 +0000</pubDate>
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		<title>By: new star</title>
		<link>http://itsm.glennodonnell.com/2008/09/19/don%e2%80%99t-buy-management-tools-for-exoneration/#comment-1832</link>
		<author>new star</author>
		<pubDate>Fri, 19 Dec 2008 07:54:50 +0000</pubDate>
		<guid>http://itsm.glennodonnell.com/2008/09/19/don%e2%80%99t-buy-management-tools-for-exoneration/#comment-1832</guid>
		<description>New Star provides sales, process consulting, configuration and training for the ITSM suite of applications from BMC Remedy, HP Service Desk Service-now.</description>
		<content:encoded><![CDATA[<p>New Star provides sales, process consulting, configuration and training for the ITSM suite of applications from BMC Remedy, HP Service Desk Service-now.</p>
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