The Service Management Soapbox

Glenn posted a new Forrester blog entry on 27-Jun-2008, highlighting the human elements of the CMDB:

CIs are People Too!

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This entry was posted on Monday, July 7th, 2008 at 13:43 and is filed under Forrester, General ITSM, ITIL v3, CMDB. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.